Privacy Policy
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Living Vehicle is a brand of OGT Systems Inc. ("OGT," "Living Vehicle," "we," "us," or "our"). This Privacy Policy explains how we collect, use, disclose, and retain personal information when you visit livingvehicle.com, contact us, submit an inquiry or reservation, purchase or own a Living Vehicle product, request service, or otherwise interact with us. It covers information received online and through phone, email, text, and in-person communications.
For privacy questions or requests, email hello@livingvehicle.com or call (805) 618-2462.
Information we collect
Depending on how you interact with us, we may collect:
- Contact and identity information: name, email address, phone number, mailing or delivery address, and company information you provide.
- Inquiry and transaction information: product interests, reservations, quotes, orders, purchases, payment status, delivery information, service and warranty requests, and related communications. Payment card information entered through a payment provider is processed by that provider; we receive the transaction information needed to administer your payment and order.
- Communications: emails, form submissions, notes from calls or meetings, text messages, and your communication preferences and consent records.
- Website and device information: IP address, browser and device details, pages visited, referral information, and information collected through cookies and similar technologies.
We receive information directly from you, automatically when you use our website, and from providers involved in delivering our services, such as payment, website, analytics, and communications providers. If another person supplies information on your behalf, we may receive it from that person.
How we use information
We use personal information to respond to inquiries; discuss our products; administer reservations, orders, payments, delivery, service, and warranty requests; communicate with you in the channels you choose; operate and improve our website, products, and business; market and advertise our products, including through personalized advertising; maintain records; protect our systems and prevent misuse; and comply with applicable legal obligations.
We may send product news, offers, event invitations, and other promotional emails when permitted. You can unsubscribe from marketing emails using the link in the email or by contacting hello@livingvehicle.com. We send promotional text messages only if you have agreed to receive them.
Text messaging
If you choose to receive texts from Living Vehicle, we use your mobile number, consent record, and message history to communicate about your inquiry, reservation, quote, order, delivery, service, or customer support request. If you separately agree to receive marketing texts, we may also send messages about Living Vehicle products, offers, and events. Message frequency varies with your interaction with us. Message and data rates may apply. Agreeing to receive texts is optional and is not a condition of purchase.
Providing a phone number, submitting a form, or accepting this Privacy Policy does not by itself enroll you in text messages. We request separate SMS permission through an optional, unchecked website checkbox or a verbal agreement that our team records.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging opt-in data and consent will not be shared with any third parties, except service providers that deliver and manage texts on our behalf.
Reply STOP to opt out of our texts or HELP for assistance, or email hello@livingvehicle.com. After you opt out, we may send one text confirming the opt-out. See our SMS Terms at www.livingvehicle.com/sms-terms for program details.
Cookies and similar technologies
Our website uses cookies and similar technologies to operate, remember preferences, understand site usage, measure the performance of our site and communications, and support advertising, including showing Living Vehicle ads to you on other websites and platforms. Some providers, such as analytics and advertising partners, may collect information through these technologies under their own privacy policies. You can manage cookies through your browser settings, although disabling some cookies may affect site features.
Some browsers offer a "Do Not Track" setting. Because there is no common industry standard for these signals, our website does not currently respond to them. Where required by applicable law, we treat a Global Privacy Control or similar opt-out preference signal as a request to opt out of the sale or sharing of personal information for that browser or device.
When we disclose information
We may share information within OGT Systems Inc. and its brands for the purposes described in this policy. We may disclose information to service providers that help us host our website, manage customer relationships, process payments, deliver messages, analyze site use, fulfill orders, market and advertise our products, and provide customer support. We may also work with advertising and analytics partners that collect information through our website as described under Cookies and similar technologies. We may also disclose it to professional advisers; to authorities when required by law; to protect rights, safety, or security; or as part of a business transaction such as a merger or sale. Service providers receive the information needed for their work and are subject to applicable contractual restrictions.
Links to other websites may take you to services we do not control. Their privacy practices are governed by their own policies.
Retention and security
We keep information for as long as reasonably needed for the purposes described here, including to fulfill transactions and service obligations, maintain consent and business records, resolve disputes, and comply with legal requirements. The period depends on the type of information and the reason it was collected.
We use reasonable administrative, technical, and physical measures to protect information. No website or transmission method is completely secure.
Your choices and requests
You may ask us to access, correct, or delete information you have provided, or ask a question about how we use it, by emailing hello@livingvehicle.com. We may need to verify your identity before acting on a request. Some information may need to be kept to complete a transaction, provide service, comply with law, or protect legal rights. You can also opt out of marketing emails and text messages as described above, and you can limit interest-based advertising through your browser or device settings.
California residents
To the extent it applies to us, California residents may have rights under the California Consumer Privacy Act (CCPA), as amended, including rights to know, correct, or delete certain personal information; to opt out of a sale or sharing for cross-context behavioral advertising; to limit certain uses of sensitive personal information; and to receive equal treatment for exercising applicable rights. Some rights and exceptions depend on the information and the circumstances. Contact hello@livingvehicle.com with a privacy request, and we will explain the available process and respond as applicable law requires. An authorized agent may submit a request on your behalf, subject to verification requirements.
Children
Our website and products are not directed to children under 13, and we do not knowingly collect personal information from them. If you believe a child under 13 has given us personal information, contact hello@livingvehicle.com so we can review and address it.
Changes to this policy
We may update this Privacy Policy as our practices or legal obligations change. We will post the revised policy here with an updated effective date. If a change requires additional notice or consent, we will provide it as required.
Contact
Living Vehicle, a brand of OGT Systems Inc.
Email: hello@livingvehicle.com
Phone: (805) 618-2462
Mail: 31280 The Old Road, Castaic, CA 91384
Website: www.livingvehicle.com
Privacy Policy for Living Vehicle
At Living Vehicle, accessible through https://www.livingvehicle.com. And other sources, one of our main priorities is the privacy of our visitors and customers. . This Privacy Policy document sets forth the types of information that is collected and recorded by Living Vehicle and how we use it. If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us at 805.6l8.2462 or Info@LivingVehicle.com.
Log Files
Living Vehicle follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and a part of hosting services' analytics. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users' movement on the website, and gathering visitor information. Our Privacy Policy was created with the help of the Privacy Policy Generator.
Cookies and Web Beacons
Like any other website, Living Vehicle uses 'cookies'. These cookies are used to store information including visitors' preferences, the pages on the website that the visitor accessed or visited. The information is used to optimize the users' experience by customizing our web page content based on visitors' browser type and/or other information. For more general information on cookies, please read the "What Are Cookies" article on the Cookie Consent website.
You can change your cookie settings through your browser.
Privacy Policies – Third Parties
Third-party servers or ad networks use technologies like cookies, JavaScript, or Web Beacons that are used in their respective advertisements and links that may appear on Living Vehicle website, which are sent directly to users' browsers. They automatically receive your IP address when this occurs. These technologies are used to measure the effectiveness of their advertising campaigns and/or to personalize the advertising content that you see on websites that you visit.
Note that Living Vehicle has no access to, or control over, these cookies that are used by third-party advertisers.
Living Vehicle's Privacy Policy does not apply to other advertisers or websites. Thus, we are advising you to consult the respective Privacy Policies of these third-party ad servers for more detailed information. It may include their practices and instructions about how to opt-out of certain options. You can choose to disable cookies through your individual browser options. To know more detailed information about cookie management with specific web browsers, it can be found at the browsers' respective websites.
Children's Information
Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity. Living Vehicle does not knowingly collect any personal Identifiable Information from children under the age of 13. If you think that your (or another) child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records. If you are under the age of 13 years, do not use or provide any information on this website or otherwise to us.
Online Privacy Policy Only
This Privacy Policy applies only to our online activities and is valid for visitors and customers to our website with regards to the information that they shared and/or collect in Living Vehicle. This policy is not applicable to any information collected offline or via channels other than this website. From time to time, we will update and change our privacy policies.
Accessing and Correcting Your Information Online
You may send us and email at Info@LivingVehicle.com to request access to, correct or delete any personal information that you have provided to us. We cannot delete your personal information if we believe that the change would violate any law or legal requirement or cause the information to be incorrect.
Data Security
We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, alteration or disclosure.
The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of our website, you are responsible for keeping the password confidential. We ask you not to share your password with anyone .
Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our website Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on our website.
California Residents Privacy Policy
This California Residents Privacy Policy supplements the information above to comply with the California Consumer Privacy Act of 2018 (“Act”) . Its additional rights and benefits apply solely to all visitors, users and others who reside in the State of California. Some exemptions apply to the sharing of personal information reflecting a written or verbal business-to-business communication.
We collect information that identifies, relates to, describes, references, is reasonably capable of being associated with, or could be linked, directly or indirectly, with a particular consumer, household or device. Personal information does not include publicly available information from governmental records and deidentified or aggregated consumer information.
Within the last twelve months,
- we have collected in the categories of “identifiers” and “personal information” as defined by the Act set forth above;
- we have not shared or sold personal information. Sometimes we share information on a business-to-business relationship, but this is with recipients that are required to keep the personal information confidential and prohibit the use of the information for any purpose except performing our contract with them.
- We have not sold and/or disclosed deidentified personal information to third parties
You have a right to request that we disclose certain information about you that we have collected and/or used within the past twelve months. Once we receive your request and confirm your identity, we will make the required disclosures to you.
You have a right to request that we delete any of your personal information that we collected on you and retained. Once we receive your request and confirm your identity, we will review your request to make such a deletion and will do so unless there is an exception under the Act allowing us to retain the information. We may also deny your deletion request if retaining the information is necessary for us or our service providers under certain circumstances as stated under the Act.
Exercising Your Rights to Know or Delete
To exercise your rights to know or delete, please send a request to Info@LivingVehicle.com or calling us at 805.618.2462. Only you, or a legally authorized person to act on your behalf, may make a request to know, change or delete your information. You may make such a request on behalf of your child. You may only request to know your information twice in a 12-month period. Finally, your request must provide sufficient information that allows us to reasonably verify that you are a person about whom we collected personal information or an authorized representation and must describe your request with sufficient detail that allows us to properly understand, evaluate and respond to it.
We will confirm receipt of your request within ten(10) business days. If you do not hear from us within this time period, please recontact us. We will endeavor to substantially respond to a verifiable consumer request within forty-five (45) business days of our receipt. If we need more,time, we will inform you. Any disclosures we make will only cover the 12-month period preceding our receipt of your request. Our response will also explain the reasons we cannot comply with a request, if applicable.
We do not charge a fee to process or respond to a verifiable consumer request unless it is excessive, repetitive and manifestly unfounded. If we determine that the request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate before completing your request.
Non-Discrimination
We will not discriminate against you for exercising any of your right under the Act
Consent
By using our website, you hereby consent to our Privacy Policy and agree to its Terms and Conditions, as stated, including if you are a California resident, to the terms applicable to California residents only.
